Solution
Medora — AI phone assistant for clinics & GP practices
Medora answers your patients' calls, captures prescription, referral, and sick-leave requests, and gives your assistant back the time to spend on patients.
The problem
A folyamatos telefoncsörgés megőrjíti a rendelőt
The phone rings non-stop while a patient waits in the room. The assistant's attention is split, and most calls are the same few admin cases — prescription, sick leave, referral — yet each needs manual handling. Busy lines and waiting frustrate patients, and human capacity is finite.
A VoIP-based voice AI assistant that answers the practice's incoming calls on its own, talks with the patient in natural conversation, and hands every detail to the doctor in structured form. It handles prescriptions, referrals, sick leave, appointment booking, and general information. Available 24/7, it handles several calls at once and escalates to a human when needed.
What it is
Egy AI-asszisztens a vonal túlsó végén
Key features
Automated call handling
Natural-voice conversation, patient identified by name and TAJ (VoIP · STT · TTS).
Structured tickets
Prescription, referral, sick leave, appointment; every request reaches the doctor with the needed data.
Doctor approval workflow
The system makes no clinical decision; the doctor approves or rejects with one click.
Booking & calendar
Real-time booking against free slots.
Intelligent routing (ACD)
Connects to a human during office hours, records a callback request otherwise.
Configurable AI scope
The doctor sets the rules per call type.
How it works
Call
The patient calls; Medora answers immediately, explains the AI is in use, and identifies them by name + TAJ.
Conversation
In natural conversation they state the reason; Medora recognizes the request type and records the data.
Ticket
The request appears as a structured ticket on the admin dashboard, where the doctor sees all cases in one list.
Approval
The doctor decides with one click; on approval, issues the e-prescription in EESZT. Every step logged.
- Full medical control
- Logged calls
- Instant escalation to a human
- EU-based, encrypted storage
- GDPR- and health-law compliant
Companies that trust us
We've built lasting, results-driven software for many mid-size companies and startups.
Value proposition
We build software that delivers results for your business.
We build enterprise software with your business goals and ROI in mind — choosing the right technology for the job.
We think in business terms
We understand your business and the problem first; writing requirements comes only after that.
A senior, dedicated team
A solution-oriented team works on your project from start to finish, with transparent and honest communication.
We stay until it pays off
The project doesn't end at coding: we fine-tune the system together until it meets your expectations.
Results in numbers
Successful projects
We deliver modern solutions to your strategic challenges.
Rescued projects
We take over and revive software projects that were left for dead.
Partner network
A broad pool of expertise, so you get the solution that best fits your problem.
Work hours saved
The solutions we deliver produce measurable results.
Contact
Let's talk through what you actually need.
